Privacy Policy

Introduction

LexoSign ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at lexosign.com and our Chrome browser extension.

Information We Collect

Files You Upload

When you use our PDF tools, we temporarily process the files you upload. These files are:

• Processed on our secure servers
• Automatically deleted within 30 minutes of processing
• Never shared with third parties
• Never used for any purpose other than providing the requested service

Account Information

If you create an account, we collect:

• Email address (required for account creation)
• Password (stored securely using industry-standard hashing)
• Name (optional)

Usage Data

We automatically collect certain information when you visit our website:

• IP address (anonymized for analytics)
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type (desktop, mobile, tablet)

Chrome Extension

Our Chrome extension collects minimal data:

• The extension does not collect any personal information
• The extension does not track your browsing history
• The extension does not access content on web pages
• The extension only activates when you click on it or right-click a PDF link
• When you use the extension to open a PDF, only the PDF URL is sent to lexosign.com

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our PDF tools
• Process your PDF files as requested
• Send you account-related communications
• Respond to your inquiries and support requests
• Monitor and analyze usage patterns to improve our services
• Detect and prevent fraud or abuse

Data Retention

• Uploaded files: Automatically deleted within 30 minutes
• Processed output files: Automatically deleted within 30 minutes
• Account data: Retained until you delete your account
• Usage logs: Retained for up to 30 days for security purposes

Data Security

We implement appropriate security measures to protect your information:

• All data transfers are encrypted using TLS/SSL
• Files are stored in isolated, encrypted storage
• Access to servers is restricted and monitored
• Regular security audits and updates
• Passwords are hashed using bcrypt

Third-Party Services

We use the following third-party services:

• Google Analytics: For website analytics (anonymized IP)
• Stripe: For payment processing (Pro subscriptions)
• Google OAuth: For optional social login

These services have their own privacy policies governing the use of your information.

Cookies

We use cookies for:

• Essential cookies: Required for site functionality (login sessions)
• Analytics cookies: To understand how visitors use our site
• Preference cookies: To remember your settings

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@lexosign.com.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

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